Privacy Statement

Introduction

Grafene Accounting is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.

“Grafene Accounting” (and “we”, “us”, or “our”) refers to Grafene Accounting, the limited company registered in England under registration no. 15091798 and with its registration address at Suite 4 Birkdale Business Centre, Weld Parade, Weld Road, Birkdale, Southport, United Kingdom, PR8 2DT.

Personal data is any information relating to an identified or identifiable living person. When “you” or “your” are used in this statement, we are referring to the relevant individual who is the subject of the personal data. Grafene Accounting may process personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.

Our Privacy Information Management System relating to the processing of client personal information is independently certified as complying with the requirements of ISO/IEC 27701: 2019.

Collection of personal data

Visitors to our websites are generally in control of the personal data shared with us.

We receive personal data, such as name, title, company address, email address, and telephone and fax numbers from website visitors; for example when an individual registers updates from us, or requests more information on a service we offer.

Visitors are also able to send an email to us through the website. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message.

We ask that you do not provide special categories of personal data (such as race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and, criminal records) to us when using our website.

Use of personal data

When you provide personal data to us, we may use it for any of the purposes described in this privacy statement or as stated at the point of collection (or as obvious from the context of collection), including:

where you submit your contact details, unless we are asked not to, we may contact you with information about our business, services and events, and other information which may be of interest to you. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate webpage, in our communication to the individual, or the individual may contact us by email to info@grafeneaccounting.co.uk.
to administer and manage our website, including to confirm and authenticate your identity and prevent unauthorised access to restricted areas of the site or premium content;
to communicate with you in order to distribute requested materials or ask for further information;
to personalise and enrich your browsing experience by displaying content that is more likely to be relevant and of interest to you;
to sort and analyse user data (such as determining how many users from the same organisation have subscribed to or are using our websites);
to determine the company, organisation, institution, or agency that you work for or with which you are otherwise associated;
to develop our businesses and services, including aggregating data for website analytics and improvements;
aggregating data to conduct benchmarking and data analysis including, for example, regarding usage of our websites;
to conduct quality and risk management reviews;
to understand how people use the features and functions of our websites in order to improve the user experience;
to monitor and enforce compliance with our terms, including acceptable use policies; and
any other purposes for which you provided the information to us (such as to subscribe you to the updates you request).

Our websites do not collect or compile personally identifying information for sale to third-parties for their marketing purposes. If there is an instance where your personal data may be shared with a third-party, you will be asked for their consent beforehand.

Third party links

Our website may link to third party sites not controlled by Grafene Accounting and which do not operate under Grafene Accounting's privacy practices. When you link to third party sites, our privacy practices no longer apply. We encourage you to review each third party site's privacy policy before disclosing any personally identifiable information.

Data retention

Personal data collected via our websites will be retained by us for as long as it is necessary (e.g. for as long as we have a relationship with the relevant individual).